Customer Service

Runwell Packaging

Service Hotline：021-37680571

Sales Hotline：021-67678382

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Customer Service

The customers put forward the purchase demands.
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The sales engineers preliminarily understand the customers’ requirements.
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Organize the seminars and develop the satisfied packaging solutions in accordance with the customer requirements.
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Determine the demand plan with the customers, sign the contract, and collect the deposit
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Issue the production order and regularly report the production situation to the customers
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Inspect the machine in early stage and deliver the machine
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After the machine acceptance, train the customers
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Charge the balance, and enter the stage of maintenance